Thank you for visiting the Tommy’s Lab web site and reviewing our privacy and security statement. Tommy’s Lab is strongly committed to maintaining the privacy of your personal information and the security of our computer systems. With respect to the collection, use and disclosure of personal information, Tommy’s Lab makes every effort to ensure compliance with applicable UK law.

 

As a general rule, Tommy’s Lab does not collect personally-identifying information about you when you visit our site, unless you choose to provide such information to us. The information we receive depends upon what you do when visiting our site.

If you respond to an on-line request for personal information:

Generally, the information requested by us will be used to respond to your enquiry or to provide you with the service associated with the request. However, when this information is requested, the reasons for collecting it with a description of its intended use of the information will be fully described in a customised "Privacy Notice." This Privacy Notice will either appear on the Web page collecting the information or be accessible through a link prominently displayed immediately preceding the information request.

If you visit our site to read or download information, we collect and store the following information:

• The name of the domain from which you access the Internet.
• The date and time you access our site.
• The Internet address of the Web site from which you linked directly to our site.

The above information is used by software programs on our Web site to create summary statistics which allow us to assess the number of visitors to the different sections of our site, identify what information is of most and least interest, determine technical design specifications, monitor system performance, and help us make our site more useful to visitors.

If you identify yourself by sending an e-mail containing personal information:

You also may decide to send us personally-identifying information, for example your mailing address, in an electronic mail message requesting that information be mailed to you. Information collected in this manner is used solely for responding to requests for information or records.

If you link to other sites outside Tommy’s Lab:

Our Web site has many links to other sites. When you link to any of these sites, you are no longer on our site and are subject to the privacy policy of the new site.

Cookie Use Notice

Tommy’s Lab may, on occasion, employ the use of "cookies" to provide better service to its customers. We do not use cookies to collect any personally identifying information from users or to track user activities beyond our Web site. Tommy’s Lab does not maintain copies of cookies on our Web site after you leave our Web site.

Cookies are small pieces of temporary data that are exchanged between a Web site and a user's computer which enable a "session," to be established between the two machines. With the session established, the site is able to tailor its responses (i.e., identify and provide you with the information you want) and help you navigate our web pages in the most efficient and effective manner possible. The session is often broken when the Tommy’s Lab server does not receive further requests from your computer or you simply exit your browser.

Tommy’s Lab limits its use of cookies to "session cookies" - types of cookies that are temporarily stored in your computer's memory. Session cookies are normally deleted from a user's computer when the user logs off the computer or the user exits the browser.

It is Tommy’s Lab's policy not to use "persistent cookies" - types of cookies that could be stored permanently on your workstation and reused each time you visit the Tommy’s Lab Web site.